Archives for January 2015

January 23, 2015 - No Comments!

TALKING USER ONBOARDING WITH SAMUEL HULICK

"My definition of onboarding might be a little bit different than a conventional one. I define it as any time there’s an opportunity to increase the likelihood that users are successful when trying to adopt your product. It’s not just an intro tour or design patterns along those lines, but basically any time that you can close a gap between somebody who’s seeing what they can be capable of with your product and actually being successful with it."

http://blog.intercom.io/user-onboarding-interview-samuel-hulick/

January 21, 2015 - No Comments!

Designers Shaping Things

by Luke Wroblewski

http://www.lukew.com/ff/entry.asp?245

The Role of Designers

"A world soaked in the information generated and gathered by spimes forces end-users (those of us making their way through the feature-rich vat of today’s objects) to become wranglers (those who chart paths through changing fields of object data and relationships). Complex objects bring with them personal costs: cognitive load (the personal brainpower required to think about things, talk about things, pay attention to things, be entertained by things, etc.) and opportunity cost (to make room for an additional object in your life, you have to sacrifice something you are already doing)."